The quest for optimal safety and traceability currently constitutes a major concern and has led to modifications in our work methods. DIAGAST's aim is to accompany its customers as closely as possible through this process, providing them with suitable solutions. DIAGAST works hard to meet market expectations in complete compliance with new rules and quality standards.
Historic
1997 |
NF EN ISO 9001 :1994 Certificate |
2000 |
Renewal of the NF EN ISO 9001 :1994 Certificate |
2003 |
NF EN ISO 9001 : 2000 Certificate |
2006 |
Renewal of the NF EN ISO 9001 :2000 Certificate |
2008 |
US FDA approval for the OLYMP ranges |
2009 |
Renewal of the NF EN ISO 9001 :2008 Certificate |
2011 | Renewal of the US FDA approval for the PK ranges (ex-OLYMP) |
2012 |
Renewal NF EN ISO 9001 :2008 |
2013 | Renewal of the CE Marking. Renewal of the US FDA approval for the PK ranges (ex-OLYMP) Renewal NF EN ISO 9001 :2008 Renewal NF EN ISO 13485 : 2012 |
Continuous improvement of Quality is an integral part of our strategy and it consists five major axes:
PRODUCT CONTROL
Controls are carried out at every stage during the manufacturing of our products:
- Upon reception of raw materials
- Manufacturing of finished products
- Activity and specificity controls
- Batches release
ENVIRONMENT CONTROL
Always interested in enhancing its Quality Management System, more than ever, DIAGAST is involved in the daily control of its manufacturing environment.
RISK MANAGEMENT
Regarding activities related to our products and services, a Risk Management policy has been established :
- in the organization within the company
- in design project
- during the use of our products
- in general or specific manufacturing processes
This policy enables us to identify prospective risks and dangers and to establish actions to prevent, reduce or eliminate these risks.
CUSTOMERS FEEDBACK
Always ready to listen to its customers, DIAGAST uses innovative tools and methods in order to better meet their needs:
- Customer satisfaction survey
- Hotline
- After sales support services + Installation
- Customers training
SKILLS MANAGEMENT
DIAGAST has always demonstrated its willingness to keep up on and develop the skills of its employees through a corporate culture based on skills management.
Each DIAGAST employee can follow a training program in order to acquire knowledge and consolidate or validate skills necessary for their daily activities.